The patient experience score includes some data collected during the COVID-19 pandemic. Higher scores indicate more effective communication than lower scores. Good news This hospital is within our delivery area but this site is not endorsed by. Educating patients on the steps they need to take during their recovery at home reduces the chances that a patient will need to be readmitted to the hospital.īased on a scale of zero-100, this number represents a comparison of patients’ perspectives of how effectively this hospital communicated with patients about the help they would need after discharge relative to patients’ perspectives of how effectively other hospitals communicated with their patients. Same Day Delivery to: Banner Thunderbird Medical CenterGlendale, AZ. The measure also summarizes how often patients reported that they were given written information about symptoms or health problems to watch for during their recovery. This hospital has been recognized for Americas 250 Best Hospitals Award. The Communication about Discharge measure summarizes how well the hospital staff communicated with patients about the help they would need at home after leaving the hospital. Banner Thunderbird Medical Center is a medical facility located in Glendale, AZ. Patients’ perspectives of care are an important part of patient safety. Banner Thunderbird was a multi-phased healthcare construction project that included a new 300,000-square-foot patient tower, main hospital entrance.
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